Senior Service Designer
Location: Ca' Tron (TV), Italy
Type: Full Time
Min. Experience: Experienced


H-FARM is seeking some talented, experienced, and highly-motivated Senior Service Designers for the offices of Roncade (HQ) and Milan.

This person will be part of HIC team, H-FARM Industry’s Corporate Culture Innovation division, working in an integrated way and focused on corporate tools and mindset to innovate both performances and the working environment of existing Companies.

The ideal candidate has a strong understanding of people behaviour, superior analytical skills and the ability to handle service design workshops and co-creation activities with our international clients. 

Candidates must be self-starters and able to thrive in an agile, fast-paced and very smart environment. 

This position requires travel.


  • Understanding your client’s needs and partnering with them to co-create innovative solutions (better if they are elegant, too).
  • Nurturing, developing and inspiring your team to become great designers that make great design.
  • Project management for strategic design projects, including adding the value and pushing the relevance of the different methods that will bring each project to the top.
  • Running strategic design projects on their day-by-day progress – knowing how and when to pivot.
  • Handling a qualitative research.
  • Being part of the generation, critique and iteration of services and products across several touch points, channels and the whole eco-systems’ scenario.
  • Facilitating (really exciting and not boring) workshops.
  • Presenting and sharing ideas with people from all the backgrounds, making them not feeling a stranger with your explanations.
  • Helping organizations to make their own story a pure thrilling beauty


  • At least 4 years of relevant experience in Service Design;
  • Strong analytical and problem-setting skills is a must;
  • Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately;
  • Excellent verbal and written communication skills and presentation experience;
  • Self-starter and ability to work independently as long as being part of multi-faceted team
  • Comfortable in collecting and analyzing a huge amount of data to provide insights and identify opportunities;
  • Excellent knowledge of Suite Adobe, Photoshop and illustrator should be your good friends;
  • Excellent knowledge of Keynote (good partner too);
  • Proficiency with design and prototyping tools such as AdobeCC, Sketch or others like Principle;
  • English and Italian are our main languages;
  • Good sense of humor and likes working in an unstructured, fast-paced environment.

What we offer

  • Exciting, fast-paced and entrepreneurial culture
  • No stupid meetings
  • Day off on your birthday
  • Self learning budget 
  • Awesome place called office
  • High caring colleagues


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